Terms of Service

Last updated: March 23, 2026

These Terms of Service ("Terms") govern your use of the Vedro.ONE platform ("Service") operated by Dynomica Ltd. (VAT: 175213159), located at str. Razslatitza 5, Sofia 1000, Bulgaria ("we", "us", "our").

By registering for or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Service Description

Vedro.ONE is a cloud-based management platform designed for fitness centers, gyms, yoga studios, personal trainers and sport centers. The Service includes:

  • Client management and profiles
  • Membership cards, visit tracking and package management
  • Group class scheduling with trainer and room assignment
  • Point-of-sale, product inventory and order management
  • Revenue reports and business analytics
  • Trainer and staff management with role-based access
  • Multi-language and multi-currency support

2. Account Registration

You must provide accurate information when creating an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You must notify us immediately of any unauthorized access at info@vedro.one.

3. Subscription Plans & Payments

3.1 Plans

The Service is offered through paid subscription plans (Starter, Professional, Business) with different feature sets and limits. Plan details and pricing are displayed on our website and may change with prior notice.

3.2 Billing

Subscriptions are billed monthly or yearly in advance. Payments are processed securely through our payment gateway. All prices are in EUR unless otherwise stated.

3.3 Cancellation

You may cancel your subscription at any time. Access continues until the end of the current paid billing period.

3.4 Plan Changes

You may upgrade or downgrade your plan at any time. Upgrades take effect immediately. Downgrades take effect at the start of the next billing period.

4. Your Data & Responsibilities

You retain ownership of all data you enter into the Service (client records, orders, schedules, etc.). You are responsible for:

  • The accuracy and legality of data you enter
  • Obtaining proper consent from your own clients before storing their personal data in the platform
  • Complying with applicable data protection laws (including GDPR) in your use of the Service
  • Maintaining appropriate security for your account credentials and staff access

5. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to access other users' data or accounts
  • Interfere with or disrupt the Service or its infrastructure
  • Reverse-engineer, copy or redistribute any part of the platform
  • Use automated tools to scrape or extract data from the Service
  • Resell or sublicense access to the Service without our written consent

6. Service Availability

We strive to maintain 99.9% uptime. However, we do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We will provide reasonable notice of planned maintenance when possible.

7. Intellectual Property

The Vedro.ONE platform, including its design, code, features and branding, is owned by Dynomica Ltd. and protected by copyright and intellectual property laws. Your subscription grants you a limited, non-exclusive, non-transferable license to use the Service for your business operations.

8. Data Processing

When you store personal data of your clients in the Service, we act as a data processor on your behalf. We process this data only to provide the Service and in accordance with our Privacy Policy. We implement appropriate technical and organizational security measures.

9. Account Suspension & Termination

We may suspend or terminate your account if:

  • Payment is overdue for more than 14 days
  • You violate these Terms or the Acceptable Use policy
  • Your use poses a security risk to the platform or other users

Upon termination, you may request export of your data within 30 days. After 30 days, your data will be permanently deleted.

10. Limitation of Liability

To the maximum extent permitted by law, Dynomica Ltd. shall not be liable for any indirect, incidental, consequential or punitive damages arising from your use of the Service. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim. The Service is provided "as is" without warranties of any kind, except as expressly stated in these Terms.

11. Indemnification

You agree to indemnify and hold harmless Dynomica Ltd. from any claims, damages or expenses arising from your violation of these Terms or your use of the Service.

12. Changes to Terms

We may update these Terms from time to time. We will notify registered users of material changes via email or in-platform notification at least 14 days before they take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of the Republic of Bulgaria. Any disputes shall be resolved by the competent courts in Sofia, Bulgaria. For EU consumers, mandatory consumer protection provisions of your country of residence apply.

14. Contact

Dynomica Ltd. (Диномика ООД)
ЕИК/VAT: 175213159
str. Razslatitza 5, Sofia 1000, Bulgaria
Email: info@vedro.one